Rock Solid typically replies very quickly; of course, the turnaround time is based on how many applications they receive per day.

If for some reason you don’t hear back from Rock Solid in 5 business days, please be sure to check your spam folder first. For some strange reason, our customers have told us replies sometimes go straight into the spam/junk folder.

Having done that, if you still don’t see a reply, please be sure to either give them a call directly at (800) 607-1108.